Technical service

Roomba technical service in Spain. Repairs and Maintenance with collection and home delivery. We repair any breakdown of your robot than original parts. We give 6 months warranty on parts and labor.

And all without you having to leave home.

  • Maintenance and cleaning Roomba

    Maintenance and cleaning Roomba

    <!DOCTYPE html> <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" /> </head> <body> <div style="float: left;"><img src="/img/cms/ContenidosWeb/Cat-Mantenimiento-Roomba.jpg" alt="Servicio de Limpieza y Mantenimiento para Roomba iRobot" class="imagen_2" /></div> <h2></h2> <h3 style="padding-bottom: 40px;">Service On-Line cleaning and maintenance of Roomba iRobot</h3> <p>At BateriasRobot.com we offer different services of cleaning and professional maintenance will improve the performance and the great of your Roomba.</p> <p>This maintenance is in addition to that you must perform on a daily basis and those aspects that require specific tools and technical knowledge in depth.</p> <h4 class="atencion">Available only in Spain (Peninsula)</h4> <p></p> <p><a class="btn btn-default" href="#Servicio%20Mantenimiento">Subscribe to the service...</a></p> <h2 style="padding-top: 100px;">And all in 4 easy steps...</h2> <div style="text-align: center;"> <div style="width: 210px; vertical-align: top;"> <div style="text-align: center; padding: 10px;"><img src="/img/cms/ContenidosWeb/Paso1.png" alt="Paso1" /></div> <div style="text-align: center; padding: 10px;"> <h4>You hire the most suitable maintenance service for your Roomba</h4> </div> </div> <div style="width: 210px; vertical-align: top;"> <div style="text-align: center; padding: 10px;"><img src="/img/cms/ContenidosWeb/Paso2.png" alt="Paso2" /></div> <div style="text-align: center; padding: 10px;"> <h4>We collect the Roomba in your home, review and update the software</h4> </div> </div> <div style="width: 210px; vertical-align: top;"> <div style="text-align: center; padding: 10px;"><img src="/img/cms/ContenidosWeb/Paso3.png" alt="Paso3" /></div> <div style="text-align: center; padding: 10px;"> <h4>We provide the service of cleaning and maintenance to your Roomba</h4> </div> </div> <div style="width: 210px; vertical-align: top;"> <div style="text-align: center; padding: 10px;"><img src="/img/cms/ContenidosWeb/Paso4.png" alt="Paso4" /></div> <div style="text-align: center; padding: 10px;"> <h4>In 24/48 hours we will have your completed Roomba and will send it back</h4> </div> </div> </div> <p></p> <h2 style="padding-top: 100px;">We have answers to your questions</h2> <p style="text-align: center;"><img src="/img/cms/ContenidosWeb/Preguntas-Servicio-Tecnico-Roomba.jpg" alt="Preguntas Limpieza y Mantenimiento Roomba" /></p> <div class="container"> <div class="panel-group" id="accordion"> <div class="panel panel-default"> <div class="panel-heading"> <h3 class="panel-title"><a href="#collapse1">What does the basic maintenance? How is it different with other maintenance?</a></h3> </div> <div id="collapse1" class="panel-collapse collapse"> <div class="panel-body"> <p>We offer different types of maintenance, adapted to the needs of your Roomba. All your Roomba will be tested before and after the service is performed.</p> <p>If performing the maintenance we detected any parts in bad condition, we will contact you so that we are authorized to change it. (It Ofitec@IFEMA.es apart)</p> <p>The pick-up address, the service and the subsequent delivery is included in the price of all maintenance.</p> <h2>Basic maintenance (every 1 or two years)</h2> <p><a href="242-mantenimiento-roomba-basico.html"><img class="imagen_2" src="/img/cms/ContenidosWeb/Mantenimiento-Roomba-Basico-2.jpg" alt="Mantenimiento Roomba nivel Básico" /></a>This maintenance is recommended to do this every 1 or 2 years depending on the dirt. They removed and cleaned the sensors as well as major parts where more accumulates dirt improving the performance of your Roomba and preserving it troubleshooting.</p> <p>In addition, updated the software and the robot most exposed moving parts are lubricated.</p> <h2>Full maintenance (every 4 years)</h2> <p><a href="/245-servicio-limpieza-mantenimiento-completo-roomba-espana.html"><img class="imagen_2" src="/img/cms/ContenidosWeb/Mantenimiento-Roomba-Completo-2.jpg" alt="Mantenimiento Roomba Completo" /></a>It is intended for more machined Roombas, which have 4 years or more.</p> <p>In addition to all the processes of the basic maintenance, dismantle all the gears of truck and parts depot (turbine, etc.) to remove friction, noise and improve the performance of your Roomba.</p> <p>Also clean out your robot and apply a layer of wax that will improve your outward appearance. (Within your capabilities)</p> <h2>Maintenance (full + brushes, filters and battery)</h2> <p><a href="/246-servicio-limpieza-mantenimiento-integral-roomba-espana.html"><img class="imagen_2" src="/img/cms/ContenidosWeb/Mantenimiento-Roomba-Integral-2.jpg" alt="Mantenimiento Integral Roomba" /></a>This maintenance is recommended for robots with much loss of performance, making noise and the battery no longer has sufficient duration.</p> <p>Sensors and all parts are removed, we clean them, clean, lubricate and we oil, we saneamos brush truck, we oil it, change its central brush and side brush, change the battery and also the tank filters.</p> <p>In addition, we update the software, your Roomba to clean out and wax it to make it regain the brightness of the day. (Within your capabilities)</p> <div style="clear: both;"></div> <h2 style="padding-top: 100px;">Comparative maintenance (you're seeing the maint. Basic)</h2> <table style="width: 100%;"> <tbody> <tr> <td style="background-color: #f0f0f0; font-size: 1.2em; color: #000000;">Types of maintenance Roomba</td> <td style="background-color: #f0f0f0; text-align: center; width: 10%; font-size: 1.2em; color: #000000;">Basic</td> <td style="background-color: #f0f0f0; text-align: center; width: 10%; font-size: 1.2em; color: #000000;">Full</td> <td style="background-color: #f0f0f0; text-align: center; width: 10%; font-size: 1.2em; color: #000000;">Integral</td> </tr> <tr> <td style="width: 20px; text-align: left; vertical-align: middle;">Courier back and forth to your home</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> </tr> <tr> <td style="width: 20px; text-align: left; vertical-align: middle;">Performance test (if there is a problem will call you)</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> </tr> <tr> <td style="width: 20px; text-align: left; vertical-align: middle;">Software update</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> </tr> <tr> <td style="width: 20px; text-align: left; vertical-align: middle;">Disassembly of parts and interior cleaning of the robot (without base plate)</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> </tr> <tr> <td style="width: 20px; text-align: left; vertical-align: middle;">Cleaning of sensors</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> </tr> <tr> <td style="width: 20px; text-align: left; vertical-align: middle;">Hairs in Central brushes, side broom, wheels and tanks cleaning</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> </tr> <tr> <td style="width: 20px; text-align: left; vertical-align: middle;">Lubrication of moving parts most exposed of the robot</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> </tr> <tr> <td style="width: 20px; text-align: left; vertical-align: middle;">Sanitation of the Dirt-Detect sensor brush truck</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> </tr> <tr> <td style="width: 20px; text-align: left; vertical-align: middle;">Thorough cleaning of the Central brush truck. All gears are dismantled, cleaned and greased again with a special material</td> <td style="text-align: center; width: 10%; vertical-align: middle;"></td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> </tr> <tr> <td style="width: 20px; text-align: left; vertical-align: middle;">Bottom of tank and internal engine cleaning</td> <td style="text-align: center; width: 10%; vertical-align: middle;"></td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> </tr> <tr> <td style="width: 20px; text-align: left; vertical-align: middle;">Deposit turbine lubrication</td> <td style="text-align: center; width: 10%; vertical-align: middle;"></td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> </tr> <tr> <td style="width: 20px; text-align: left; vertical-align: middle;">Cleaning and waxing outside to make your Roomba shine again (within your capabilities)</td> <td style="text-align: center; width: 10%; vertical-align: middle;"></td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> </tr> <tr> <td style="width: 20px; text-align: left; vertical-align: middle;">Replacement of filters</td> <td style="text-align: center; width: 10%; vertical-align: middle;"></td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> </tr> <tr> <td style="width: 20px; text-align: left; vertical-align: middle;">Changing the battery (Long-Life Compatible)</td> <td style="text-align: center; width: 10%; vertical-align: middle;"></td> <td style="text-align: center; width: 10%; vertical-align: middle;"></td> <td style="text-align: center; width: 10%; vertical-align: middle;">X</td> </tr> <tr> <td style="width: 20px; text-align: left; vertical-align: middle;">Change two central brush and side brush</td> <td style="text-align: center; width: 20px; vertical-align: middle;"></td> <td style="text-align: center; width: 20px; vertical-align: middle;"></td> <td style="text-align: center; width: 20px; vertical-align: middle;">X</td> </tr> </tbody> </table> <div style="clear: both;"></div> <div style="clear: both;"></div> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h3 class="panel-title"><a href="#collapse2">How does the Roomba online service contract?</a></h3> </div> <div id="collapse2" class="panel-collapse collapse"> <div class="panel-body"> <p>Roomba maintenance service you must purchase it as if it were any other product.</p> <p>Below, you can choose between different types of maintenance and finally processing the order through your shopping cart.</p> <p>We will receive the notice and will be delivered to your home to our carrier to pick up your Roomba. Remember to pack it and protect it properly...</p> <p>Once we receive your Roomba, our qualified staff will proceed to carry out the maintenance service you selected at the time of purchase.</p> <p>In 24/48 hours we have prepared your Roomba and will send it to you so you can enjoy it as the first day.</p> <p>It is important that you have prepared your Roomba before even to order, since sometimes the carrier arrives a few hours of having it made.</p> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h3 class="panel-title"><a href="#collapse3">How handled is the shipping and delivery?</a></h3> </div> <div id="collapse3" class="panel-collapse collapse"> <div class="panel-body"> <p>You must not worry is simple...</p> <p>The most important is that you have prepared your Roomba just subscribe to the service. It is possible that our carrier will pass the same day, even that morning or afternoon...</p> <p>When you make the purchase of a Roomba maintenance service the system will ask you your address.</p> <p>We will send our transport company to the address that you indicate that pass to collect your Roomba and bring it to our headquarters.</p> <p>Once you have finished, we will return you to the same address.</p> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h3 class="panel-title"><a href="#collapse4">How do I prepare my Roomba to be sent?</a></h3> </div> <div id="collapse4" class="panel-collapse collapse"> <div class="panel-body"> <p>Although the efficiency of our transportation is of the almost 100%, is important that you carefully empaquetes your Roomba and protect potential hits that may suffer during his transfer.</p> <h3 class="atencion_envio">You must take into account</h3> <ul> <li>No more ordering of maintenance for your Roomba, you must have it prepared. It is possible that our carrier will immediately...</li> <li>Send only your Roomba, send no accessories. Virtual walls, bases load, battery, etc.</li> <li>For transport, it is highly recommended to remove the battery from your robot. With the movement, this could be operated accidentally.</li> <li>If you also send us your robot battery so let's review it, remove it from inside and send it inside a plastic bag, protected and within the same package, your Roomba.</li> <li>Wrapping your Roomba with bubble plastic or any other anti shock material and put it in a box that fit well, which is not loose and that is well protected.</li> <li>If you keep the original box and want to use it for shipment, wrapped the Roomba in a garbage bag before placing it in the box to avoid that you grate with cartons.</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h3 class="panel-title"><a href="#collapse5">How is paid for service maintenance Roomba?</a></h3> </div> <div id="collapse5" class="panel-collapse collapse"> <div class="panel-body"> <p>The price of maintenance service includes the service and transport of back and forth. You will only have to pay once and it will always be at the time of service.</p> <p>At the time of purchase, you will present different ways of payment, and you can choose which suits you.</p> <p>We currently offer the following methods of payment:</p> <ul> <li>POS insurance of Banco Sabadell. You will be redirected to a secure this bank payment gateway.</li> <li>Cash on delivery. You credit to the carrier at the time of the collection of the product.</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h3 class="panel-title"><a href="#collapse6">I need more spare parts and accessories, can I buy them at the same time?</a></h3> </div> <div id="collapse6" class="panel-collapse collapse"> <div class="panel-body"> <p>Of course.</p> <p>While you make the purchase of the Roomba maintenance service, you can add to cart the products you want.</p> <p>You send it all together when we finish servicing and you won't have to pay more postage.</p> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h3 class="panel-title"><a href="#collapse7">And if they detect that it is convenient just some spare change?, how do pay you?</a></h3> </div> <div id="collapse7" class="panel-collapse collapse"> <div class="panel-body"> <p>If the maintenance service we detect that it is convenient to change any parts or spare your robot, we will contact you so that we are authorized to change.</p> <p>You can also pay by credit card through a link that we send you by email or by cash on delivery on delivery of the your robot once finish with maintenance.</p> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h3 class="panel-title"><a href="#collapse8">And if you get lost or break the package?, is it covered?</a></h3> </div> <div id="collapse8" class="panel-collapse collapse"> <div class="panel-body"> <p>It has never happened, but certainly the possibility, although remote, is there.</p> <p>We have contracted an insurance with our transportation company that would cover losses or damage to the package.</p> </div> </div> </div> </div> </div> <p></p> <p><a></a>.</p> <h2>Hire service that interests you</h2> </body> </html>
  • Roomba Repair Service (Spain)

    Roomba Repair Service (Spain)

    <!DOCTYPE html> <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" /> </head> <body> <div style="float: left;"><img src="/img/cms/ContenidosWeb/Cat-Sevicio-Tecnico-Roomba.jpg" alt="IRobot Roomba Repair Technical Service" class="imagen_2" caption="false" /></div> <div> <h3 style="padding-bottom: 40px; padding-top: 40px;">Without you having to leave home ...</h3> <p>At BateriasRobot.com we offer a technical service with extensive experience in Roomba iRobot repairs.</p> <p>We repair any breakdown and offer a 6-month parts and labor warranty.</p> <p>We have all kinds of original and compatible spare parts from our own brand.</p> <p>Before proceeding to repair, we make estimates without obligation.</p> <p>You decide if you repair your Roomba.</p> <p></p> <h4 class="atencion">Available only in Spain (Peninsula)</h4> <p></p> <p><a class="btn btn-default" href="241-presupuesto-de-reparación-roomba-irobot.html">Hire the service ...</a></p> <h2 style="padding-top: 100px;">And all in 4 easy steps ...</h2> <div style="text-align: center;"> <div style="width: 210px; display: inline-block; vertical-align: top;"> <div style="text-align: center; padding: 10px;"><img src="/img/cms/ContenidosWeb/Paso1.png" alt="Step 1" /></div> <div style="text-align: center; padding: 10px;"> <h4>Hire the Technical Repair Service Roomba</h4> </div> </div> <div style="width: 210px; display: inline-block; vertical-align: top;"> <div style="text-align: center; padding: 10px;"><img src="/img/cms/ContenidosWeb/Paso2.png" alt="Step 2" /></div> <div style="text-align: center; padding: 10px;"> <h4>We will collect your Roomba, review it and make you a budget</h4> </div> </div> <div style="width: 210px; display: inline-block; vertical-align: top;"> <div style="text-align: center; padding: 10px;"><img src="/img/cms/ContenidosWeb/Paso3.png" alt="Step 3" /></div> <div style="text-align: center; padding: 10px;"> <h4>Once you accept the quote, we proceed to repair your Roomba</h4> </div> </div> <div style="width: 210px; display: inline-block; vertical-align: top;"> <div style="text-align: center; padding: 10px;"><img src="/img/cms/ContenidosWeb/Paso4.png" alt="Step 4" /></div> <div style="text-align: center; padding: 10px;"> <h4>In 24/72 hours, we will send back your already repaired Roomba</h4> </div> </div> </div> <div style="clear: both;"></div> <h2 style="padding-top: 100px;">We have answers to your questions</h2> <p style="text-align: center;"><img src="/img/cms/ContenidosWeb/Preguntas-Servicio-Tecnico-Roomba.jpg" alt="Roomba Cleaning and Maintenance Questions" /></p> <div class="container"> <div class="panel-group" id="accordion"> <div class="panel panel-default"> <div class="panel-heading"> <h3 class="panel-title"><a data-toggle="collapse" data-parent="#accordion" href="#collapse1">How does the On-Line Technical Service work?</a></h3> </div> <div id="collapse1" class="panel-collapse collapse"> <div class="panel-body"> <div style="display: inline-block; vertical-align: top;"><img class="imagen_3" src="/img/cms/ContenidosWeb/Paso1.png" alt="Step 1" style="padding-top: 10px;" /></div> <div style="display: inline-block; vertical-align: top; width: calc(100% - 210px);"> <div class="titulos_3">Buy the Technical Service</div> <p><strong>To request the Technical Service you must buy it as if it were any other product</strong> . With this you are hiring the collection and subsequent delivery service, as well as the diagnosis of the breakdown and the preparation of a budget.</p> <p>At the time of purchase, you must detail precisely what happens to your robot, the general condition and the accessories you send us.</p> </div> <div style="clear: both;"></div> <hr /> <div style="display: inline-block; vertical-align: top;"><img class="imagen_3" src="/img/cms/ContenidosWeb/Paso2.png" alt="Step 2" style="padding-top: 10px;" /></div> <div style="display: inline-block; vertical-align: top; width: calc(100% - 210px);"> <div class="titulos_3">We analyze the problem</div> <p>Once we receive your purchase in our systems, we send our transport company to bring us your Roomba and we can examine it.</p> <p>In a few hours, we will prepare a detailed budget that we will send you by mail. At that time you can decide whether or not to repair your Roomba.</p> </div> <div style="clear: both;"></div> <hr /> <div style="display: inline-block; vertical-align: top;"><img class="imagen_3" src="/img/cms/ContenidosWeb/Paso3.png" alt="Step 3" style="padding-top: 10px;" /></div> <div style="display: inline-block; vertical-align: top; width: calc(100% - 210px);"> <div class="titulos_3">We repair it</div> <p>If you accept the quote, in this same email we will send you instructions to proceed with the payment.</p> <p>When we receive the payment, we will proceed to repair your robot in the shortest possible time. Generally within 24/48 business hours after receiving payment confirmation.</p> <p>If you do not want to repair it, you can indicate it by answering that same email. We will proceed to return your Roomba at no additional charge.</p> </div> <div style="clear: both;"></div> <hr /> <div style="display: inline-block; vertical-align: top;"><img class="imagen_3" src="/img/cms/ContenidosWeb/Paso4.png" alt="Step 4" style="padding-top: 10px;" /></div> <div style="display: inline-block; vertical-align: top; width: calc(100% - 210px);"> <div class="titulos_3">We send it back to you</div> <p>Once we have repaired and tested it, we will send your robot back.</p> <p>The repair will be guaranteed for 6 months for parts and labor. The guarantee will only cover those anomalies previously treated by us and not possible new problems that may arise.</p> <p>If you decide not to repair your Roomba, we will return it to you without you having to pay anything else.</p> </div> <p></p> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h3 class="panel-title"><a data-toggle="collapse" data-parent="#accordion" href="#collapse2">What if it is not repairable, or I do not accept the budget?</a></h3> </div> <div id="collapse2" class="panel-collapse collapse"> <div class="panel-body"> <p>It is very rare that your Roomba has no solution. However, if the robot is already a few years old, there are some faults that are not worth repairing.</p> <p>That is why it is very important that you correctly describe the problem of your Robot and its general condition. If we consider that it is not worth repairing, we will contact you for you to decide. In this case, if you decide not to repair it before collecting the robot, we will refund your money.</p> <p>If after making the budget you do not want to repair it, we will return your Roomba without you having to pay anything else.</p> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h3 class="panel-title"><a data-toggle="collapse" data-parent="#accordion" href="#collapse3">How is shipping and delivery handled?</a></h3> </div> <div id="collapse3" class="panel-collapse collapse"> <div class="panel-body"> <p>You should not worry, it is simple ...</p> <p>The most important thing is that you have your Roomba ready as soon as you hire the service. It is possible that our carrier passes that same day, even that same morning or afternoon ...</p> <p>When you buy a Roomba Technical Repair Service, the system will ask for your address.</p> <p>We will send our transport company to the address you indicate so that it can pick up your Roomba and bring it to our headquarters.</p> <p>Once we finish the service, we will return it to the same address that you indicated.</p> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h3 class="panel-title"><a data-toggle="collapse" data-parent="#accordion" href="#collapse4">How do I prepare my Roomba to be shipped?</a></h3> </div> <div id="collapse4" class="panel-collapse collapse"> <div class="panel-body"> <p>Although the efficiency of our transport is almost 100%, it is important that you carefully pack your Roomba and protect it from possible blows that it may suffer during its transfer.</p> <h3 class="atencion">You should consider...</h3> <ul> <li>As soon as you order your Roomba Technical Repair Service, you must prepare your robot. Our carrier may arrive shortly ...</li> <li><strong>Take the battery out of the robot and put it in a plastic bag</strong> , protected and in the same package as the robot. If you send the robot with the battery inside, the robot can be activated in transport and suffer damage.</li> <li>Before putting your Roomba in the box, you must protect it with bubble wrap or any other similar material so that it is not scratched.</li> <li><strong>It is very important that you send us the charging base with its feeder (if it has one)</strong> . Some breakdowns come from this element.</li> <li>If you send loose parts such as virtual walls or other spare parts, indicate it in the corresponding section and package them without hitting each other. Wrap them separately with bubble wrap or something similar. Then put it in a box that fits well, is not loose, and is well protected.</li> <li>If you keep the original box and are going to use it for shipping (Recommended), wrap the Roomba in a garbage bag before putting it in the box to avoid scratching it with the cartons.</li> <li>If you send your Roomba in the original box, it is recommended that you wrap and protect it.</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h3 class="panel-title"><a data-toggle="collapse" data-parent="#accordion" href="#collapse5">How is the Roomba Technical Repair Service paid?</a></h3> </div> <div id="collapse5" class="panel-collapse collapse"> <div class="panel-body"> <p>The Technical Repair Service is made in two payments:</p> <ol> <li>Diagnosis and budget. <br /><br />Fixed amount that is paid in advance in the purchase of the service through this website. It includes the diagnosis, the preparation of a budget to solve the fault, the collection of your Roomba and the subsequent delivery once it is repaired. <br /><br />We offer the following payment methods: <ul> <li>TPV Seguro of Banco Sabadell. You will be redirected to a secure payment gateway of this bank.</li> <li>Cash On Delivery. You will pay it to the carrier at the time of product collection. <br /><br /></li> </ul> </li> <li>Repair. <br /><br />You only have to pay if you accept the budget. Corresponds to parts and labor required. <br /><br />When we diagnose the robot, we will send you the budget by mail and at that moment you decide whether or not to accept the repair. In this same email we include instructions with a Link for you to pay the amount of the repair (If you accept it). <br /><br />If you finally accept the repair estimate, the only means of payment accepted will be by Credit Card through our Secure Payment Gateway (Virtual POS) offered by Banco Sabadell.</li> </ol> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h3 class="panel-title"><a data-toggle="collapse" data-parent="#accordion" href="#collapse6">I need more spare parts and accessories, can I buy them at the same time?</a></h3> </div> <div id="collapse6" class="panel-collapse collapse"> <div class="panel-body"> <p>Of course.</p> <p>At the same time that you purchase the Roomba Technical Repair Service, you can add the products you want to the cart.</p> <p>We will send it all together when we finish performing the service and you will not have to pay more postage.</p> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading"> <h3 class="panel-title"><a data-toggle="collapse" data-parent="#accordion" href="#collapse7">What if the package is lost or broken? Is it insured?</a></h3> </div> <div id="collapse7" class="panel-collapse collapse"> <div class="panel-body"> <p>Our transport agency is highly trustworthy and it is very rare that you lose or damage a package, but of course, the possibility, although remote, exists.</p> <p>We have contracted insurance that covers the loss or deterioration of the merchandise.</p> </div> </div> </div> </div> </div> </div> </body> </html>
Showing 1-4 of 4 item(s)

Menu

Settings

QR code

Create a free account to save loved items.

Sign in

Create a free account to use wishlists.

Sign in