Cookie policy

What is a cookie?

It is a device for storage and retrieval of information that is downloaded to the user's computer when you access certain web pages or applications. Cookies enable to obtain certain information about the user or their computer or device browsing habits, allowing to improve a web service and offer a better user experience.

What type of cookies used this web page?

Help Web Solutions S.L.U., following cookies described below are used on this website:

1. Own Cookies

They are cookies strictly necessary for the provision of certain services expressly requested by the user. If the user disables cookies you cannot receive properly the contents, products or services on this web site. The type of own cookies Help Web Solutions S.L.U. used in this web site and the information obtained through them is collected below:

Session cookies (www.bateriasrobot.com)

They are those that provide information about the register of entries and browsing on the sitewebsite, as well as the shopping cart data.

They only have validity during the visit of the user to the web site. Not recorded permanently any information on the hard disk of the user's computer and expire at the end of each browsing session.

These cookies are only associated with an anonymous user and your computer and do not provide references that allow to deduce or know the name and surname of the user.

Its purpose is to maintain the shopping cart and the session data until it ends. Once the session ends or the browser, all history is empty this cookie data will disappear.

In the process of shopping online at the web site, cookies collect information about (i) the user's browser and (ii) the identifier of the session for that user during your visit on the web site (never your personal data), in order to manage the purchasing process.

Session cookie (facebbook)

Allows the user to keep the session active on the social network facebook and share the comments made on our website with other members of Facebook.

Its purpose is to be able to comment on our products from your own Facebook account but within www.bateriasrobot.com. This information will be accessible from our website for all the users that are previously validated on Facebook within the same browser and also from the wall of the Facebook page of the user, but only those comments made by himself and if so has it spoiled in their own social network.

At the moment the user closes their Facebook session within the browser, deletes all data stored by the cookie.

1 Third-party Cookies

They are cookies not strictly necessary for the provision of services requested by the user or for navigation by the web site. The type of third-party cookies Help Web Solutions S.L.U. used in this web site and the information obtained through them is collected here

Cookies from analysis (Google Analytics)

They allow to quantify the number of users in order to carry out a measurement and statistical analysis of the use that the users of the products or services offered on the website and the joint behavior of users who access the web site.

In particular, these cookies provide information about:

• Number of visits, pages or requested, timeNavigation of the user, sites visited by the user before entering this web site, details about used browsers and own navigation-related information
• Visited websites and time, web browsing which leads to the web site and searches carried out by the user

Its purpose is to improve the range of products and services that are offered to the user through the web site using the tracking and analysis of their habits of navigation in the same.

These cookies are used to analyze the behavior of the user on our Web site, aggregate and anonymously to including, among others:

• The number of visitors to the web site and different chips for products or services
• The origin of the visit, day and hour
• Browser, platform (operating sisgtema)
• Number of clicks on a tab of product or service
• Search words that you use to find their desired content

In this way, the use of these cookies aims to know the contents of the web site more relevant for the user in order to improve the range of products and services offered through the web.

Location (Google Maps) of cookies

They are installed by a Google-Maps APIand its purpose is to show on a map offered by the customer shipping zip code.

It is used to help locate the preferred post office in those cases where the client uses the postage with delivery in office.

This tool does not collect data  nor disclose user´s names or surnames, their addresses, neither zip codes. In short, it does not disclose any customer data.

Using a database provided by post, we analyze if shipping zip/postal code and passed through this cookie that postcode coordinates that Google-maps show a map to the user that help you locate your favorite office. We never send to Google shipping postal code, only the coordinates of the same

To allow, know, block or delete cookies installed on your computer you can do this by configuring the settings of the browser installed on your computer.

For example, you can find information about how to do this in the event that you use as your browser:

• Firefox from here: http://support.mozilla.org/es/products/firefox/cookies
• Chrome from here: http://support.google.com/chrome/bin/answer.do py? hl = en & answer = 95647
• Explorer from here: http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
• Safari from here: http://support.apple.com/kb/ph5042
• Operates from here: http://help.opera.com/Windows/11.50/es-ES/cookies.html